SHIPMATE LOGISTICS
Experts at turning your ship around
$185 Million Regional LTL Carrier
Challenge: Phase One... Commissionedto evaluate and determine the root causes for declining profit results over an extended multi-year period.
Phase Two... Build a profit improvement and efficiency plan that will turn around the operating results of a failing $185 million LTL
regional carrier. Financial results showed a negative net profit for at least 54 consecutive months.
Rescue plan included:
* Facility restructuring within the existing footprint.
* Innovative new business model enhancements.
* Creation of new revenue streams within the present framework to increase sales growth.
* Decrease excess equipment and resource capacity.
* Design a metric evaluation system to accurately measure operating performance (P&D, Dock Linehaul).
* Complete restructuring of the local peddle route system to eliminate unnecessary and non-productive P&D miles.
* Design a sales evaluation system to measure sales rep performance, new business growth, shipment density and
peddle route and linehaul balance.
* Integrating new revenue opportunities into the operation while at the same time eliminating at least one of the internal
purchase transportation cost variables (IE: pick-up, delivery, linehaul & dock expenses).
* Strategy to solicit Expedited shipments that commingle with the existing P&D and Linehaul operation.
* Strategy to solicit and incorporate Volume LTL shipments (10,000lbs - 20,000 lbs) into the normal operation to
reduce excess equipment capacity.
* Improvement program to reduce Cargo Claims.
* Awareness Safety program to decrease vehicle accidents and work related injuries.
* Ideas on how to successfully acquire accessorial revenues.
* Ideas on how to improve the outstanding receivables due to the carrier.
* How to implement a legitimate Weights & Inspection program that delivers increased revenue results.
* Operating procedure changes that increase efficiency and eliminate the issue of throwing labor at problems and new
work assignments.
* Strategy on how to utilize alternative and less expensive equipment and labor assets to lower variable cost without
sacrificing service to the customer.
* How to implement a "Kaizen" management style to break down the P&L and generate long term, sustainable results
followed by support and buy-in from employees.
Time Period: Positive net income gains in three - six months.
Ongoing improvement process
Results:
* Plan was just submitted but initial reaction from executive management is very positive.
* If the strategies are executed properly by senior management, local management and front line employees, the result will be a continuous
improvement process that will turn around the perpetual 54 month profit drought into a positive net income gain in three to six months.
* If the Kaizen business strategy is implemented, the positive net income gains, sub-100 operating ratios and overall profit improvement will be
long term and sustainable.
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