SHIPMATE LOGISTICS

Experts at turning your ship around

$350 Million National LTL & TL Carrier

Challenge:       Turn around underperforming results in a $150 million dollar region with seven facilities located in Chicago, Cleveland, Cincinnati, Detroit, Memphis, Houston & Los Angeles. Focus areas included: P&L (profit) Results, Operating Efficiencies, Employee Development, Metric Development, Leadership Development, Goal Achievement, P&D – Dock - Linehaul Cost Improvement, Cargo Claims, Transit Service Improvement, Headcount Reduction, Increase Weights & Inspection Revenues and Implement New Operations Software System.

Time Period:    All Results were achieved between 2 and 13 months

Results:

*    Improved P&D production 15% from 1.21 BPH to 1.39 BPH  (bills per hour).

*   Improved Dock production 28% from 5.46 BPH to 7.01 BPH.

*   Improved Claim Ratio 56% from 1.92 % down  to .84%.

*    Improved Outbound On-Time Transit Service 12% from 86.8% to 96.8%.

*   Improved Guaranteed Service 7% from 91.1% to 97.3%.

*   Improved Weights & Inspection revenue goal from zero facilities achieving goal to every facility making goal (167% of goal).

*   Reduced payroll expenses by over $1 Million dollars in the Chicago facility.

*   Turned around the Cincinnati operation from not achieving goal in any of the measurable categories to making goal in all nine metric categories.

*    Exceeded expectations by achieving goal in all nine individual metric categories.

*    Developed the Cincinnati Facility Director from being on probation for poor results into one of the company’s premier Facility Directors, including a relocation promotion, in less than one year.

*    Designed new route optimization plan to reduce P&D miles, labor hours, fuel usage and variable cost.

*    Developed a new metric evaluation system to measure strategic objectives for sales and operations.

*    Successfully introduced and deployed multiple software applications and network redesigns.

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